Welcome to the LAYORA FAQ page
Here, you'll find answers to frequently asked questions about our products, orders, shipping, returns, and more. If you have any further questions, feel free to contact our customer service team.
Can I cancel or change my order?
Once an order has been placed, we are unable to modify or cancel it. Please contact us as soon as possible, and we will explore the available options together.
How much does shipping cost?
Shipping is free of charge.
Can I return my order?
Yes, you can return your order within 60 days for a full refund, provided the items are unused and in their original condition. Please visit our Returns page for more details on how to return your items.
How long will it take for my order to be delivered?
Orders are typically dispatched within 10 working days. However, delivery times may vary depending on your location and the shipping method selected.
How can I track my order?
Once your order has been dispatched, we will send you a tracking number by email so you can easily follow the progress of your delivery.
Is it safe to make payments on your website?
Yes, all payments are securely processed through encrypted platforms to ensure your information is safe and protected.
How do I contact customer support?
You can reach our customer support team by emailing us at info@layora.com. We are happy to assist you with any questions or concerns.